Privacy Policy

Introduction

JobMatchers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume building service at jobmatchers.app (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Personal Information

When you use our Service, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Professional information (work history, education, skills)
• Resume content and related documents
• Account credentials
• Payment information (processed securely through third-party payment processors)

LinkedIn Integration

When you choose to connect your LinkedIn account, we access only the information you explicitly authorize, which may include:

• Basic profile information (name, headline, summary)
• Work experience and education history
• Skills and endorsements
• Profile photo URL

We do not store your LinkedIn password or access your LinkedIn connections, messages, or any other private information without your explicit consent.

Automatically Collected Information

We automatically collect certain information when you visit our Service:

• Device information (browser type, operating system, device type)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our resume building Service
• To process your transactions and manage your account
• To personalize your experience and provide AI-powered suggestions
• To communicate with you about updates, features, and support
• To improve our Service through analytics and user feedback
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., cloud hosting, payment processing)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

File Uploads and Storage

When you upload files (such as existing resumes or supporting documents):

• Files are encrypted during transmission and storage
• Files are stored securely on our servers with access controls
• You maintain ownership of all content you upload
• You can delete your files at any time through your account settings
• We automatically delete inactive accounts and associated files after 12 months of inactivity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic functionality and security
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. Disabling cookies may limit some features of our Service.

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data in transit
• Encryption at rest for stored data
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal information
• Portability: Receive your data in a structured, commonly used format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request that we limit the processing of your data

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through the Service.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Terms of Service

By using JobMatchers, you agree to these Terms of Service:

Acceptable Use

• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account
• You may not use the Service for illegal or unauthorized purposes
• You retain ownership of all content you create using our Service

Service Limitations

• We provide the Service "as is" without warranties
• We reserve the right to modify or discontinue features
• We are not responsible for third-party services or content

Intellectual Property

The Service and its original content (excluding user-generated content) remain the property of JobMatchers and are protected by intellectual property laws.